Terms of Service

Last updated: September 24, 2025

Legal Terms & Conditions

Beta Notice: FreedHub is currently in beta testing. These terms apply to our beta version. Additional beta-specific terms can be found in our Beta Terms.

1. Acceptance of Terms

By accessing or using FreedHub ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

FreedHub is a lightweight feedback and ticket management system designed for freelancers to streamline client communication. The Service allows freelancers to create projects, share public links with clients, and manage feedback and tickets in an organized manner.

3. User Accounts

3.1 Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 18 years old to create an account
  • During beta, account creation is limited to approved beta users

3.2 Account Responsibilities

  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account
  • You may not share your account with others or create multiple accounts

4. Acceptable Use

4.1 Permitted Uses

You may use FreedHub for legitimate business purposes related to project management and client communication.

4.2 Prohibited Uses

You may not use FreedHub to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or share malicious software, spam, or inappropriate content
  • Attempt to interfere with or disrupt the Service
  • Use the Service for any illegal or unauthorized purpose
  • Impersonate others or provide false information
  • Collect user information without consent

5. Content and Data

5.1 Your Content

  • You retain ownership of all content you upload to FreedHub
  • You grant us a license to use, store, and process your content to provide the Service
  • You are responsible for ensuring you have the right to upload and share your content

5.2 Client Content

  • Content submitted by your clients through public project links is subject to these terms
  • You are responsible for informing clients about data collection and use
  • Client content is associated with your account and project

5.3 Content Removal

We reserve the right to remove content that violates these terms or applicable laws.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your data.

7. Service Availability

  • We strive to maintain high availability but do not guarantee uninterrupted service
  • We may perform maintenance that temporarily affects service availability
  • During beta, service availability may be limited or interrupted for testing purposes

8. Beta-Specific Terms

  • FreedHub is currently in beta testing with limited user access
  • Beta users are limited to 1 active project during the beta period
  • The Service is provided free of charge during the beta period
  • Beta users may be asked to provide feedback and participate in testing
  • Features and functionality may change during the beta period

9. Intellectual Property

9.1 Our Rights

FreedHub and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

9.2 Your Rights

You retain all rights to your content uploaded to FreedHub, subject to the license granted to us in these terms.

10. Disclaimers and Limitations

10.1 Service Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

10.2 Limitation of Liability

In no event shall FreedHub be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

11. Indemnification

You agree to indemnify and hold FreedHub harmless from any claims, damages, or expenses arising from your use of the Service or violation of these terms.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or using account deletion features.

12.2 Termination by Us

We may terminate or suspend your account if you violate these terms or for any other reason with or without notice.

12.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. Data retention after termination is governed by our Privacy Policy.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by email or through the Service. Continued use after changes constitutes acceptance of the new terms.

14. Governing Law

These terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law provisions.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: beta@freedhub.com
  • Website: freedhub.com

Beta Terms Reminder

As a beta user, you are subject to additional terms and conditions. Please review our Beta Terms for specific beta-related policies and expectations.