Beta Terms

1. Beta Program Overview

The FreedHub Beta Program is a limited testing program designed to gather feedback and refine our platform before the official launch. By participating, you help us build a better product for the freelancer community.

1.1 Program Objectives

• Test core functionality and user experience
• Gather feedback on features and workflows
• Identify and resolve bugs and issues
• Validate product-market fit
• Refine the platform based on real-world usage

2. Beta User Limitations

3. Beta User Responsibilities

3.1 Feedback Requirements

As a beta user, you agree to:

• Provide honest and constructive feedback about your experience
• Report bugs, issues, or problems you encounter
• Participate in surveys and feedback sessions when requested
• Test new features and provide usage feedback
• Respond to communications from the FreedHub team within reasonable timeframes

3.2 Professional Use

• Use FreedHub for legitimate client projects and feedback collection
• Maintain professional standards when using the platform with clients
• Inform clients that FreedHub is in beta testing
• Represent FreedHub professionally in client interactions

4. Service Availability and Changes

4.1 Service Interruptions

• Beta services may be temporarily unavailable for updates or maintenance
• We will provide advance notice when possible, but emergency updates may occur without warning
• Data backup and recovery may take longer during beta

4.2 Feature Changes

• Features may be added, modified, or removed during the beta period
• UI/UX changes may occur based on user feedback
• We will communicate significant changes to beta users

5. Data and Privacy During Beta

5.1 Beta Data Collection

During the beta period, we may collect additional data including:

• Detailed usage analytics and user behavior patterns
• Error logs and technical debugging information
• Screen recordings or session replays (with consent)
• Performance metrics and load testing data

5.2 Data Protection

• All beta data is subject to the same privacy protections as outlined in our Privacy Policy
• We may retain beta data longer for analysis and improvement purposes
• No beta data will be shared with third parties without consent

6. Support and Communication

6.1 Beta Support

• Priority support via email during business hours
• Direct communication channel with the development team
• Regular check-ins and feedback sessions
• Access to beta-specific documentation and resources

6.2 Communication Expectations

• Beta users may receive regular emails about updates, surveys, and feedback requests
• We respect your time and will keep communications relevant and valuable
• You can adjust communication preferences through your account settings

7. Intellectual Property and Feedback

7.1 Feedback Ownership

• Any feedback, suggestions, or ideas you provide become property of FreedHub
• We may use your feedback to improve the platform without compensation
• You will be credited for significant contributions if desired

7.2 Beta Testing Content

• Screenshots, videos, or other materials created during beta testing may be used for marketing purposes (with consent)
• Case studies and success stories may be developed from beta usage

8. Pricing and Payment

8.1 Free Beta Access

• FreedHub is completely free during the beta period
• No payment information is required for beta access
• All features are available at no cost to beta users

8.2 Post-Beta Pricing

• Beta users will receive advance notice of pricing plans before public launch
• Special pricing or grandfathered plans may be offered to beta users
• No commitment to paid plans is required during beta

9. Beta Program Termination

9.1 Program End

• The beta program will end when we launch the public version
• Beta users will be notified at least 30 days before program termination
• Transition plans to the public version will be provided

9.2 Individual Termination

• Beta access may be revoked for violations of these terms
• Users may leave the beta program at any time
• Data export options will be provided upon request

10. Recognition and Benefits

10.1 Beta User Benefits

• First access to all new features and updates
• Direct influence on product development
• Potential recognition as a founding user
• Early adopter pricing considerations for post-launch plans

10.2 Community Recognition

• Outstanding beta contributors may be featured in case studies
• Beta hall of fame or contributor page (with consent)
• Referral benefits for bringing other quality beta users

11. Contact and Support

For beta-specific questions, feedback, or support:

• Support: beta@freedhub.com